What types of Body Shop Services do you offer?

We offer a wide range of services including accident repairs, alloy wheel repairs, alloy wheel refurbishment, bumper repairs, classic car restoration, dent repairs, detailing & paint correction, full respray, tyre fitting, and van body repairs.

Can you handle accident repairs for vehicles of all makes and models?

Yes, our skilled technicians are fully trained & experienced in handling accident repairs for vehicles of all makes and models, including vans and buses.

Do you provide alloy wheel repairs and refurbishment services?

Yes, we specialize in alloy wheel repairs and refurbishment to restore them to their original condition or color-coded alloys.

Can you give me an estimate from a photo?

We can give you an approximate estimate from a clear photo. For accurate estimates, we ask if you can drop by the Body Shop so that we can see the damage & price up parts if needed.

Can you restore Classic Cars to their original condition?

Although we’d like to say yes, it depends on the damage and availability of parts but we will try our utmost. Our team is extensively experienced in classic car restoration, bringing back their original charm and beauty - see our classic car restoration page & photo gallery.

Do you offer respray & restoration services for caravans and motorhomes?

Yes, we provide respray & restoration services for caravans and motorhomes to ensure they look their best for your next adventure.

What is involved in detailing and paint correction services?

Our detailing and paint correction services involve thorough cleaning, polishing, and correcting any imperfections in the paint for a flawless finish. We always aim to get back to showroom finish but it depends on the damage the paint has suffered.

Do you offer fleet maintenance services for businesses?

Yes, we provide fleet maintenance services to businesses, ensuring their vehicles are in top condition at all times. We are happy to do a Fleet Inspection Report on a quarterly basis if requested.

Can you provide a full or part respray for all vehicles?

Certainly, we offer full or part respray services to give all cars, vans, caravans, motorhomes, and minibuses a fresh and new look.

How much is it to repair my car?

The repair cost will always depend on the amount and extent of damage, hours involved, and price of parts. We always try to repair rather than replace so that costs are kept to a minimum.

Do you offer tyre fitting & balancing services?

Yes, we provide tyre fitting services to ensure your vehicle's tyres are properly installed and balanced to ensure that your drive is safe.

Can you repair body damage on all types of vans?

Yes, we are equipped to repair body damage on vans of all heights & lengths.

What are your opening hours for appointments and enquiries?

We are open from 8:30 AM to 5:00 PM, Monday to Friday, excluding bank holidays. We are open for telephone enquiries & bookings at the weekends.

Where are you located and can you provide a location link?

Certainly - Our Body Shop address is Unit 2, Blackstock Street, Liverpool, L3 6EP - see our Google location link HERE.

How can we contact you for enquiries or to schedule a repair?

You can reach us by calling 0151 909 3457 or emailing us at info@cprcarbodyrepairliverpool.co.uk.

Do you provide warranties or guarantees for your repair work?

Yes, when we fit manufacturers parts, these parts come with a warranty and when are asked to fit 2nd hand parts, we don’t offer a warranty on this as it is 2nd hand. We offer a full 100% 12-month guarantee for all our repair work to ensure your satisfaction and peace of mind.

How long will my repair take?

Depending on how bad the damage is, type of vehicle, availability of parts we could have the job finished within a day or up to a week or two (for parts) but normally we are pretty swift.

Are you open weekends & bank holidays?

No, we are not open on weekends & bank holidays.

What payment methods do you accept for services?

We accept various payment methods including cash, credit/debit cards, and bank transfers.

Do you provide mobile repair services?

No sorry, we don’t supply this service anymore. We are a static Independent Body Shop and our repairs are of a higher quality than those of a mobile service.

Do you provide budget-friendly prices?

Yes, we will give you a range of price options from budget-friendly to top-notch - all repairs are expertly carried out.

Do you fit new or used parts?

Depending on your budget or insurance company requirement, we will fit new (from the manufacturer) or 2nd hand parts (if you request this).

What size of jobs do you repair?

We repair from small stone chips to major (write-off) accident damage to large transit vans & motor homes.

CPR POLICIES

Privacy Policy for

CPR Car Body Repairs Limited

Last updated October 2024

CPR Car Body Repairs Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data protection laws.

Please read this policy carefully to understand our practices regarding your personal data.

1. Who We Are

CPR Car Body Repairs Limited is a registered company in the UK, specialising in car body repairs, restoration, and other vehicle-related services. We act as the data controller for the personal data collected through our website and services.

Contact Details:

CPR Car Body Repairs Limited

2 Blackstock Street, Liverpool, L3 6EP

info'@cprcarbodyrepairliverpool.co.uk

T: 0151 909 3457 M: 07802348096

2. What Data We Collect

We may collect and process the following types of personal data:

- Contact Information: such as your name, email address, phone number, and postal address.

- Vehicle Information: including vehicle registration number, make, and model.

- Payment Information: details of payments you make for our services.

- Technical Data: such as your IP address, browser type, operating system, and how you interact with our website.

- Communication Data: records of correspondence if you contact us.

3. How We Collect Your Data

We collect personal data in the following ways:

- Direct Interactions: You may provide us with your personal information by filling in forms on our website, making a booking, or contacting us via phone, email, or in person.

- Automated Technologies: As you use our website, we may collect data about your browsing activities through the use of cookies and other similar technologies.

4. How We Use Your Data

We use your personal data for the following purposes:

- To provide and improve our services.

- To process and manage your bookings and payments.

- To communicate with you regarding enquiries, bookings, and service updates.

- To comply with legal obligations.

- For marketing purposes, where consent has been given, such as sending promotional emails about our services. You can opt out of these communications at any time.

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

- Performance of a Contract: To fulfil our contractual obligations to you when you book a service.

- Legitimate Interests: To manage and improve our business, including handling customer queries and providing a seamless user experience on our website.

- Consent: Where you have given explicit consent, such as for marketing communications.

- Legal Compliance: To meet legal obligations, such as record-keeping for tax purposes.

6. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients:

- Service Providers: Third-party companies that assist us in delivering our services, such as payment processors, website hosting, and IT support.

- Legal Authorities: If required by law or to protect our rights, we may disclose personal data to regulatory authorities or law enforcement.

7. Data Security

We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, we will securely delete or anonymise it.

9. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

- Right to Access: You can request a copy of the personal data we hold about you.

- Right to Rectification: You can ask us to correct any inaccurate or incomplete data.

- Right to Erasure: You can request that we delete your personal data, subject to legal obligations.

- Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.

- Right to Data Portability: You can request the transfer of your data to another service provider in a machine-readable format.

- Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing.

If you wish to exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month.

10. Cookies

Our website uses cookies to enhance your experience and analyse website traffic. For more information on how we use cookies, please refer to our Cookie Policy

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check back regularly to stay informed of any updates.

12. Complaints

If you have any concerns about how we handle your personal data, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.

Contact Details of the ICO:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Website - https://ico.org.uk

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By using our website, you agree to this Privacy Policy and consent to the collection and use of your personal data as described.

Cookie Policy for

CPR Car Body Repairs Limited

Last updated: October 2024

At CPR Car Body Repairs Limited, we are committed to protecting your privacy and ensuring transparency regarding how we use cookies on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies, in compliance with UK law as of 2024, including the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

1. What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners. Cookies may store user preferences and other information.

2. How we use cookies

We use cookies on our website to enhance your browsing experience, understand how our website is used, and improve our services. The cookies we use fall into the following categories:

- Strictly Necessary Cookies: These cookies are essential for the operation of our website. They allow you to navigate and use our site's features, such as accessing secure areas or using forms. Without these cookies, certain services cannot be provided.

- Performance and Analytics Cookies: These cookies help us to understand how visitors interact with our website by collecting information about the pages visited, time spent on the site, and any issues encountered, such as error messages. This data helps us improve the performance and functionality of our website.

- Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preferences or region, to provide enhanced, personalised features.

- Targeting and Advertising Cookies: We may use these cookies to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

3. Cookies we use

We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until deleted or until they expire). Below is a list of the types of cookies used on our website:

| Cookie Type | Purpose | Expiry |

|-------------|---------|--------|

| Strictly Necessary | Essential for website functionality | Session |

| Performance and Analytics | Website usage tracking | Persistent |

| Functionality | User preference storage | Persistent |

| Targeting and Advertising | Personalised ads delivery | Persistent |

4. Third-party cookies

In some cases, we use third-party cookies from trusted partners, such as Google Analytics, to help us analyse the performance of our website and deliver relevant content to our users. These cookies are subject to the respective privacy policies of these third parties.

5. Your cookie preferences

When you first visit our website, you will be asked to consent to the use of cookies through a banner. You have the right to accept or reject cookies, except for those that are strictly necessary for the operation of the website. You can also manage your cookie preferences at any time through your browser settings. However, please note that disabling certain types of cookies may affect your browsing experience and the functionality of the site.

6. How to manage and delete cookies

Most browsers allow you to refuse or accept cookies, and to delete cookies that have already been set. To manage cookies, please follow the instructions for your specific browser:

- Google Chrome: [Chrome Settings](https://support.google.com/chrome/answer/95647)

- Firefox: [Firefox Settings](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)

- Internet Explorer: [Internet Explorer Settings](https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies)

- Safari: [Safari Settings](https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Alternatively, you can visit [www.aboutcookies.org](https://www.aboutcookies.org) for more detailed information on managing cookies on various browsers.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation or our use of cookies. Any updates will be posted on this page, and we encourage you to review this policy regularly.

8. Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

**CPR Car Body Repairs Limited**

Address: 2 Blackstock Street, Liverpool, L3 6EP

Phone: T 0151 909 3457 M: 07802348096

Email: Info@crpcarbodyrepairliverpool.co.uk

Website: https://cprcarbodyrepairliverpool.co.uk

By using our website, you consent to our use of cookies as described in this policy.

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This policy aligns with current UK regulations as of 2024, ensuring that CPR Car Body Repairs Limited meets all legal requirements for cookie usage and consent.